Privacy Policy

Last updated: March 3, 2026

This Privacy Policy explains how MXWise collects, uses, stores, and protects your data when you use our financial platform and related services.

We process personal data only where needed to provide services, comply with legal obligations, prevent fraud, and improve product reliability.

Data We Collect

  • Identity and contact data (name, email, phone, address).
  • Verification and compliance data (KYC/AML documents and checks).
  • Transaction and account activity required for payments and reporting.
  • Security telemetry (device signals, audit logs, login metadata).

How We Use Data

  • Deliver account, transfer, card, and wallet functionality.
  • Detect fraud, abuse, sanctions risks, and suspicious behavior.
  • Meet legal and regulatory obligations across supported jurisdictions.
  • Improve service performance, reliability, and support outcomes.

Data Sharing

MXWise does not sell personal data. We share data only with regulated partners, service providers, and authorities when required for payment execution, compliance, security, or legal requests.

Retention & Deletion

Data is retained according to legal, regulatory, and operational requirements. Where permitted, you may request access, correction, export, or deletion of your personal data.

Your Rights

Depending on your region, you may have rights under frameworks such as GDPR or CCPA, including the right to access, rectify, erase, restrict, or object to certain processing activities.

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